Monthly Archives: July, 2018

Data Therapy Session #2: “What makes you think you’re better?”

July 12th, 2018 Posted by Analytics, Behavioral Data 0 thoughts on “Data Therapy Session #2: “What makes you think you’re better?””

It’s tough to find that one use case that serves as the catalyst for change, and which avoids the trap of overloading your teams with cool, shiny new capabilities. And that’s why it’s time to get cracking with the ‘brilliant basics’. The call centre is one of them.