A Milestone Worth Celebrating
Five years ago, Syntasa began a collaboration with Google Cloud aimed at helping data-rich public organisations turn insight into action. Today, that partnership encompasses everything from generative AI apps for behavioral health to enterprise-grade Composable Customer Data Platforms (CDPs). Syntasa has become a formidable solution partner for Google and our joint customers.
Where It All Began
That very first lightning bolt struck in late 2019 when we met a Customer Analytics lead from Google Cloud Public Sector, and they shared a few of the persistent pain points they were seeing in government digital programs. The resulting proof-of-concepts for Oklahoma and California quickly validated the synergy between Syntasa’s product and know-how and Google Cloud’s data and analytics technology.
Partnership Timeline at a Glance
Signature wins that defined the journey
Oklahoma Department of Mental Health & Substance Abuse (ODMHSAS) – Improving Substance Abuse Outcomes with Analytics
Harnessing real‑time analytics, Syntasa teamed up with Google Cloud to help ODMHSAS unify data across digital interactions, health outcomes, and community behavior delivering granular insights that optimize opioid prevention and treatment strategies. The platform enables faster, smarter outreach by blending web and app activity with overdose, treatment, and data to improve prevention and treatment services with modern data analytics. Learn more.
AHCCCS (Arizona) – GenAI Provider Locator
A conversational, Gemini-powered locator helps residents find opioid-treatment services in seconds, reducing access-to-care friction statewide. Learn more.
California Office of Digital Innovation (ODI)
The California Office of Digital Innovation partnered with Syntasa and Google Cloud to collect and analyze over 90,000 quantitative and 80,000 qualitative responses via sentiment analytics, producing zip‑code‑level insights into vaccine willingness and hesitancy that informed equitable distribution, targeted outreach, and mobile clinic deployment across the state. Learn more.
United Kingdom Cabinet Office and California Office of Emergency Services – COVID-19 Vaccine Insights
Surveys, search, and website analytics surfaced attitudes and barriers to vaccination, informing public health outreach during the crucial 2020-2021 rollout of COVID-19 vaccines. Learn more.
Federal Government Agency – Public-Comment Integrity
Our Sentiment Analytics solution, including Large Language Models, was deployed within six weeks in a FedRAMP Medium environment on Google Cloud, and identified millions of duplicate and near-duplicate comments. Learn more.
Why The Partnership Works
- Cloud native architecture – Syntasa solutions run within the customer’s Google Cloud account, aligning with internal security controls.
- Pre-built Solutions – Templates and accelerators for Substance Abuse, Sentiment Analytics, Journey Analytics, and DonorAI cut time-to-value to mere weeks.
- Tight Collaboration – Syntasa has tight integration with Google Cloud Sales, Engineering, Delivery, and Support teams, ensuring we are aligned to deliver value to our joint customers.
Looking To The Future
The Syntasa team is incredibly excited about our opportunity to grow and develop our partnership with Google Cloud. We a building on our momentum in Public Sector in several ways.
- Commercial expansion: Retailers wrestling with SaaS CDPs can modernise on a composable stack running on world-class data and AI technology from Google Cloud. Early pilots in aviation and specialty retail are underway, in collaboration with our partners at Google’s Cloud.
- Higher Education: Fundraising and advancement teams can capture unrealized value from the mountains of data they have on their donors
- Technology advancement: Google Cloud is leading the industry with incredible new capabilities in data and AI, and Syntasa is constantly finding ways to include them in our offerings. Generative AI-first modules for our composable CDP and natural language analytics capabilities are two examples.
- Expanded marketplace footprint: Adding our new Composable CDP listing to our existing Data + AI Platform listing makes it easier for our joint customers to get started and get value quickly.
Looking To The Future
Whether you’re a government or private sector organization looking to get more value from your investment in Google Cloud or Googler looking to bring innovative solutions to your customers, our team is ready to help. Explore the resource library or reach out at partnerships@syntasa.com.
Because when you combine Google Cloud’s scale with Syntasa’s speed, data stops being a cost center and starts driving outcomes.