In-Session Marketing

Turn Live Intent into
Immediate Action

Act during the session — not after it. Syntasa's execution layer brings warehouse-grade intelligence into the live customer moment, so your decisions happen while intent still exists.

The Problem

AI Without Real-Time Action

Most enterprises believe they are already doing real-time marketing. Events stream instantly. Dashboards refresh in seconds. Pipelines look fast. But speed of data is being mistaken for speed of decisions.

Signals captured in-session Signals captured in-session — but evaluated after the session ends.
Decisions processed downstream Decisions processed through downstream logic, hours or days later.
Intent has already peaked By then, intent has already peaked and disappeared.

That's where Syntasa In-Session Marketing comes in.

How current stacks actually work
The Solution

What If You Could Act in the Moment?

Syntasa introduces an execution layer that sits between signal and action — inside your session, not after it.

Live Signal Live Signal
Execution Layer Syntasa
Execution Layer
Instant Action Instant Action
Reads intelligence directly from your warehouse · Acts while the customer is still present · Zero data copying
Execute where intent exists

Execute Where Intent Exists

Intervene while the customer is still present. Evaluate intent, sensitivity, and context in real time — not in the next email or retargeting cycle.

In-session, not post-session
Reads Directly From Your Warehouse

Reads Directly from Your Warehouse

No data copying. No schema coercion. Syntasa reads your existing warehouse models and applies them live during the customer journey.

Zero data egress
Govern when and how to intervene

Govern When and How to Intervene

Full control over which signals trigger which actions and under what conditions — before momentum is lost.

Speed without sacrificing governance
Composable by design

Composable by Design

Start with one use case. Prove ROI. Add more without forced bundles or platform overhauls.

Modular, not monolithic
Why Enterprises Choose Syntasa

Both Speed and Control. No Trade-Off.

Fast SaaS delivers quick results — but locks you into black-box models. DIY ML offers flexibility — but costs time and scale. Syntasa delivers both.

Glass-box transparency

Glass-Box Transparency

  • Inspect and audit every decision model
  • Tune parameters to your business rules
  • Full IP ownership — no black boxes
No Volume-Based Pricing

No Volume-Based Pricing

  • No MTUs, no sampling limits
  • Score 100% of in-session behaviour
  • Accuracy improves without cost penalties
Runs in Your Cloud

Runs in Your Cloud

  • Zero data egress — no PII leaves your environment
  • Works with AWS, GCP or Azure
  • Meets strict security & compliance needs
Composable by Design

Composable by Design

  • Deploy only the use cases you need today
  • Prove ROI — then add more
  • No forced bundles or shelfware
Use Cases

Decision-Ready Actions Across Every Session

Every intervention is powered by real-time scoring — acting while intent is live, not after it's gone.

01

OTF Detection

Identify "On-The-Fence" browsers in real time and trigger Low Stock, Limited Time Offers, or Social Proof nudges to drive confident conversion.

Conversion uplift
02

Real-Time Cart Recovery

Score live in-session behaviour against historical abandonment patterns. Trigger the best intervention before intent drops.

Cart recovery
03

Price Sensitivity Detection

Discount only when necessary — protecting margin on high-intent visitors while incentivising those who need a push.

Margin protection
01

Smart Substitution Nudge

When an item is out of stock, pivot in-session to the next-best alternative based on known user preferences across tech, grocery, fashion, and cosmetics.

Basket protection
02

Continue-Shopping Nudges

Bring back previously viewed products for registered users — helping shoppers re-enter their journey and convert faster without restarting.

Re-engagement
03

Churn Detection

Predict attrition signals mid-session before they disappear. Intervene with the right message before loyalty erodes.

Retention
01

OTF + Category Affinity

Predict intent uncertainty and personalise product discovery in real time — serving the most relevant category to each visitor's live journey.

Personalisation
02

Channel Preference Detection

Select the optimal engagement channel in real time. Reach users exactly where they engage — not where it's most convenient for you.

Channel optimisation
03

Cohort Detection

Auto-create behavioural micro-segments during the session. Determine the most relevant experience to serve in the moment.

Segmentation
Proven Results

Real Impact, Real Numbers

On the Fence Detection

Global Electronics Brand — Fixing Eroded Margins from Generic Discounts

The Execution

Deployed real-time OTF classification to identify purchase intent within seconds. Discounts triggered only for on-the-fence visitors, protecting margin on high-intent traffic.

14%
Low-intent uplift
32→72%
Product coverage
Product Recommendations

Enterprise Retailer — Solving Manual, Unscalable Product Bundling

The Execution

Deployed Collaborative Filtering and Natural Attach models to drive in-session product recommendations based on real-time user behaviour signals.

3x
Add-to-basket rate
2x
Product coverage
Models Across the Session

Intervene at Every Stage of the Live Journey

First Visit

First Visit

Cohort Detection

Browsing

Browsing

OTF + Category Affinity

Engagement

Engagement

Channel Preference

Checkout Intent

Checkout Intent

Cart Recovery & OTF

Return Visit

Return Visit

Continue-shopping nudges

Built for Every Stakeholder

One Platform. Every Team Wins.

For data teams

For Data Teams

  • Full code access & auditability
  • No proprietary schemas
  • Train on 100% of data
  • You own the IP
For marketing teams

For Marketing & Growth Teams

  • Pre-built models, fast deployment
  • Real-time in-session activation
  • Natural language interfaces
  • Start small, scale fast
For CIOs and architects

For CIOs & Architects

  • Zero-copy, in-cloud execution
  • Full governance & compliance
  • No vendor lock-in
  • Works with your existing stack

Ready to Act in the Moment?

Talk to our team about which in-session use case delivers the fastest ROI for your business — no overbuying, no lock-in.

FAQ

Common Questions

What is Syntasa In-Session Marketing? +
Syntasa's In-Session Marketing is an execution layer that sits between signal and action inside a live customer session. Unlike traditional CDPs that evaluate decisions after a session ends, Syntasa acts while intent is still present and the customer is on-site.
How is this different from what's built into my existing tools? +
Most tools capture behaviour in real time but evaluate decisions downstream — in batch jobs, scheduled pipelines, or next-day campaigns. Syntasa adds an execution layer that reads warehouse intelligence and acts during the live session.
Does my data leave my environment? +
No. Syntasa runs entirely within your cloud (AWS, GCP or Azure). Zero data egress, no vendor access to PII, no schema coercion. Your data and model IP stays yours.
How long does deployment take? +
Pre-built production-ready models are typically deployed in weeks. You start with one use case, prove ROI, and expand — no platform overhaul required.
Can we bring our own models? +
Yes. Syntasa's DIY AI/ML Studio supports Python/TensorFlow natively and imports external models as Syntasa pipelines for in-session activation.
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